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POS Integration

Connect your online, eCommerce store with POS and ERP offering. The ShoreSuite integration connector allows businesses to manage customers, products, categories and sales for both Retail and Wholesale customers in real-time.

Specialising in eCommerce connections with platforms such as Magento, WordPress, Big Commerce, Neto, Open Cart, Shopify and more. The Connector is the only integration solution available that includes standard product and category management.

Today’s eCommerce platforms and POS and ERP are powerful, customised applications. As such, we understand a standard connector may not meet all of your requirements. Our connectors can be customised to meet your individual business needs.

Customisable
and easily integrated

With an integrated point of sale (POS) system, businesses can gain greater control over their operations and capitalize on growth opportunities. A POS integration provides real-time data synchronization between different departments, enabling businesses to reduce manual tasks while providing accurate information throughout the organization.

Integrating a POS also significantly improves customer experience through fast and accurate order processing. Moreover, it provides businesses with valuable data that can be used to optimize inventory management, identify customer preferences and increase customer satisfaction. By integrating your POS with ShoreSuite’s eCommerce platform, you can reap these benefits and gain a competitive edge in the marketplace.

With the power of today’s top cloud based ERP and accounting system such as JCurve, NetSuite, Sage, Xero and MYOB and the latest of web platforms including Magento, WordPress, Woo Commerce, Neto, XCart and Open Cart and the range of CRM and business workflow tools including Salesforce, Zendesk, real time, data integration opportunities are endless.

Customers

Real-time registration and update of customer information

Captures customer details including first name, last name, company name, shipping and billing addresses.

Updated fields for customer information and have the same records flow across both systems.

Manage Customer Groups and Price Levels from within NetSuite.

Orders, invoices & payment methods

Real-time integration of customer orders

Generates a sales order when a registered or guest customer places an order on the website.

Real-time update of shipping and billing addresses at the time of registration and/or placing an order.

Shipping and billing address updates at the time an order is placed if they differ from existing shipping and billing addresses.

Real-time integration of payment methods and generation of invoices

Orders placed by customers using a payment gateway creates a sales order, invoice and payment records, applying the applicable payment method.

Orders placed by customers who select a payment method on ‘account’ or ‘direct deposit’ creates a sales order record in Netsuite.

Tax values

Real-time integration of tax values.

Tax Amount (as a dollar value) is pushed on the creation of a sales order.

Discounts, catalogue and cart prices

Real-time integration of discounts created from coupons, catalogue or shopping cart price rules

Orders placed using coupons for a discount as a shopping cart price rule will create a sales order (plus invoice and payment record if applicable) applying the discount to the total sales order.

Orders placed using catalogue or price rules creates a sales order (plus invoice and payment record if applicable) including the line item discount which has been applied.

Shipping and order status

Real-time synchronisation of shipping and billing details, including shipping methods.

Orders placed on the website create a sales order displaying the shipping method selected by the customer at the time of order.

Real-time synchronisation of either the shipping status and/or order status.

As the order is fulfilled in Netsuite the website order status is updated in real time sync. The order status and tracking details are updated to the website, triggering order completion emails and ability for customers to Track their orders using tracking numbers entered into NetSuite by your fulfilment team.

Product & pricing

Real-time catalogue management, including long and short descriptions, image file names for FTP look up, SKU’s, attributes and price levels.

New product and product updates can be managed and synchronised in real-time.

Ability to manage kit/packages as bundle items.

Ability to manage matrix items as configurable items.

Images are able to be managed by a synchronised file name with look up to an FTP folder housing each image.

Manage Attribute Sets and Attributes from NetSuite

Manage multiple Price Levels from NetSuite that apply to the Customer Groups in your website

Inventory levels

Scheduled inventory level management and inventory updates from sales orders.

Schedule or manually trigger mass updates of inventory levels for products.

Real-time synchronisation of inventory levels, on approval of an order, credits memo’s created and inventory adjustments.

More integration data streams worth considering

Multi eStores
Contact form and newsletters
Customer pricing
Customer status
Categories and sub categories
Complex product management
Product images
Order status

Promotions, store credits
Gift certificates, reward points
Multi currency
Multi tax rules
Credit memos
Multi contact records
Complex shipping structures

If it is cloud based, has an API, there is data and you have a need, we can help!

We specialise in custom integration development, we solve cloud integration issues.